Frequently Asked Questions!
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How long do orders take to arrive?
- For stickers: it takes us approximately 1-2 days to create them, on top of the shipping option you selected at checkout.
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- For resin prints: it takes us approximately 2-5 days to create them, on top of the shipping method you selected at checkout.
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- One thing to note: if you order both a resin print and stickers, it will take the duration of the resin print as we usually ship out the two products together.
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Do you guys take on custom orders?
Yes we do! Please check out our Contact Page for more info! We may not be able to fulfill all requests, but we will do our best! The price will be calculated based on the amount of resin, dye, and time to make a custom print and model. We hope to ensure the best result possible!
We reserve the right to refuse any request. We will not ask for your money prior to discussing first. Custom orders will be paid in installments based on how well you like the progress of the piece. -
I've received a faulty product. What should I do?
Please reach out to us via email/our contact form! Based on the circumstance, we can either offer you a refund or a replacement. Do keep in mind a refund or replacement is NOT necessarily guaranteed.
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Can the keycaps be used on any keyboard?
Yes! We have custom keycaps, sized by us, but they should be able to be used on any standard mechanical keyboard. Though keep in mind it is still resin, if you would like to remove one of our keycaps, we highly suggest using a keycap puller.
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Who designs the products ?
Alexis does the majority of the 3d modelling and prototyping, while Ed does the majority of the sticker sheet side and web design.
Occasionally all three of us work together on products.
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Can I change the switches on my fidget?
Yes you can! If you find yourself not liking the switches you chose or if one eventually breaks on you, our key fidget design allows you to change what kind of switches they have. All you need is a switch puller!
Ed - I like using my Akko Crystal Blue Switches on my personal key fidget.